How soon will I get my CE results?
What is the criterion for passing?
When is my acvtivity considered complete?
When are my results reported to ASHA (and AAA for Seminars in Hearing)?
Why are scores reported quarterly?
Do issues ever expire for continuing education credit?
Please remember to give us your ASHA or AAA number!
Please explain the costs of the journal activity
Please explain the costs for issues from the previous years
Can I still receive credit for prior issues in the volume I am reading?
Who should I contact with further questions?
How soon will I get my CE results?
We mark each test as it arrives, and notify you immediately by e-mail (preferable, if you have supplied one) or by surface mail, along with a certificate indicating successful completion of the activity.
NOTICE ON PROCESSING TIME FOR CEU MATERIALS: Our goal for processing all submissions is 24 hours. HOWEVER, please be advised that we are located on a University Campus, and that state-mandated holidays and breaks may make it difficult to meet this turnaround, especially around the time of December and March breaks, when our staff is reduced. In addition, growing numbers of CE applicants attempt to submit materials only days (sometimes hours!) before their license renewals are due. Please be advised that we CANNOT GUARANTEE that certificates will be delivered in time, if they arrive to us LESS THAN SEVEN DAYS before your filing deadline. If you have a licensure deadline or other emergency, you should notify us ahead of time, preferably by email (amille26@umd.edu or nratner@umd.edu) so that we can attempt to meet your needs. Participants may fax materials at any time for processing. All certificates will be dated, for CEU completion purposes, by the date received by our offices by fax or mail, not the date they are marked; thus, if you submit an activity by fax on December 31, 2009, it will be recorded as completed by that date. If you send an activity by mail in late December that cannot be delivered to our offices until January 2, 2010, your certificate will be issued to reflect the January date.
What is the criterion for passing?
You must answer 80% of the questions correctly to pass the journal activity. If you do not answer enough questions correctly, we will notify you immediately and give you additional opportunities to answer the questions that you missed. Please note: We do not write the questions; they are submitted by journal authors (in other words, please don't kill the messenger if you need to retake questions). If you have concerns about the nature of questions or answers that are considered correct, please let us know, and we will pass this information on to the journal editors.
When is my activity considered complete?
You will receive a dated certificate (delivered as e-mail attachment or by surface mail), indicating the specific date that we marked your CEU forms. This date is the one you may use in reporting to state and local agencies when reporting your annual CEU activities.
When are my results reported to ASHA (and AAA for Seminars in Hearing)?
If you are a member of the ASHA or AAA registry, we will send your CE reports to these organizations on a quarterly basis. CE activities are currently reported to the registry on March 15, May 15, September 15, and December 15th.
Why are scores reported quarterly?
CE registries such as ASHA's typically require that a continuously ongoing activity, such as journal-based CE, file on a few selected dates each year, rather than continuously. While we send YOU continuous and immediate confirmation of your activities to use in state and local reporting, your results may take a few months to show up on the ASHA registry. Your CEs are considered earned when we notify you, not when they are later posted to the registry. That is why we send you an individual confirmatory certificate right after you complete each issue.
Do issues ever expire for continuing education credit?
Yes, issues are available for continuing education credit for approximately three years following the date of publication. If you are unsure about the expiration status of an issue, please contact us by email (amille26@umd.edu or nratner@umd.edu).
Please remember to give us your ASHA or AAA number!
The CE registries that we report to, ASHA and AAA, require some way to identify you. For ASHA, we need either your ASHA number or your social security number. For AAA, we need your AAA number. This is to ensure that there are no mix-ups or delays in getting your activity posted accurately to the registries.
Please explain the costs of the journal activity:
The CEU handling charge is paid once per journal volume and applies to any of the journals that we administer (currently, Seminars in Hearing, Seminars in Speech and Language, and Journal of Fluency Disorders). This means you pay this charge once to complete the activities in any particular volume, regardless of the calendar year that the activity is completed in. For example, you may pay $60 for participating in the 2005 quarterly issues of the Journal of Fluency Disorders. For this price, you may complete all four issues, for 5.0 CEUs, or only a portion of them. Unfortunately, if you do not complete all four issues, we do not refund a portion of your registration fee. Also, you may not mix journal years. If you do activities from both the 2005 and 2006 volumes of a journal, for example, you must submit two separate registration forms and fees. Charges cover our paperwork in getting the issue approved for CE credit, processing your test questions, issuing you a certificate of completion and sending your paperwork to appropriate registries.
Our processing charges are much lower than those of most other journals for the numbers of CEUs you may obtain and are a tremendous savings over onsite conferences and workshops. However, processing and registry reporting of journal CEUs is very paper intensive and does require us to charge you appropriately.
Please explain the costs for issues from the previous years:
YES. Each journal issue is approved for three years of CE activity. For example, all 2004 issues of our journals are available for CE study until 2006. However, when you complete a 2004 issue in 2005, your CE completion date will show as 2005, the date you completed the activity, not the date of the issue.
Can I still receive credit for prior issues in the volume I am reading?
YES. You may register and pay the annual charge at any point (even in December!), and then complete any of the journal year issues, in any order.
Who should I contact with further questions?
There are a number of ways to contact us if you have a question about your CE activities. The best and fastest way tends to be e-mail, which we monitor virtually 24/7, regardless of University schedules. You may contact Nan Ratner ( nratner@umd.edu ) if you have questions or wish to inquire about the status of submitted activities. You may also fax us at 301-314-2023, or call at 301-405-7361 and leave a voice mail. To facilitate us, please be sure to indicate your full name, the Journal you are self-studying, the issue number you are inquiring about, and the nature of your question . We will return your query promptly.
